PRODUCT QUESTIONS

• What is an Unselfie Band?

An Unselfie Band is a reversible stretch fabric wristband that features beautiful designs, charity supporting statements and unique messages. They are unisex and made for all ages.

• Where are the bands made?

The Bands are made in China, however are designed and packaged in the US by our awesome New Jersey based team.

• What are the sizes of the bracelets?

We currently offer 2 sizes: a Medium which measures approximately 7 inches and a Large which measures approximately 7.5 inches.

CHARITY QUESTIONS

• How much is donated to charity?

For every band sold, $1 is donated to charity. #GiveaBuck

• How can I suggest a charity?

Although all of our partner charities are currently locked in, we love hearing your suggestions and will certainly keep them on file for future reference. You can provide us with additional information here.

ORDER QUESTIONS

• How long until I receive my order?

Great question! Our office is open Monday- Friday only and we process orders typically within 3 business days. Major sales & Holiday seasons up to 5 business days. After the order has been processed by us, USPS Priority mail typically processes and delivers order in 1-4 business days depending on location.

• What email notifications will I receive when I place an order?

First, you should receive an order confirmation email- this is an automatic email and should be received immediately following your checkout. Second, when our team begins to process your order (creating a label for the shipment, pulling & packing your order) you should receive a processing confirmation email. This email will contain a tracking number that will be updated after we've finished processing your order and USPS/ UPS picks it up.

Depending on the carrier selected you may also receive two additional emails- one shipment out for delivery email and one shipment delivered email. These are also automatic emails that are sent when the carrier updates your shipment status in their systems.

• I got a shipment delivered email but I don't have my package?

Don't panic! Sometimes this happens because your carrier scanned the package but hasn't finished their route yet. It's likely it is out for delivery and will arrive very soon, same day. If this is not the case, customers often find their package has been delivered to a neighboring house or apartment. We suggest checking with your neighbors and mail carrier as well.

Checking the tracking history of your shipment may also provide additional information on the whereabouts of our your order.

If your order is still missing, please contact us and our team can further assist you. 

• Can I return or exchange?

Unselfie offers store credits or product exchanges. You will be responsible for shipping your unworn, tagged items to our office. For product exchanges, we will cover shipping your exchanged item back to you. For store credits, we will provide you with a credit in the form of a code for you to use on a future order.

Please refer to our additional shipping and return policies here.